Mon-Fri
Home Visits and telemedicine
Travel is included for home visits within 25 km of Kenmore Village Post Office, within 25 km of Grantham, or within 10 km of Toowoomba City.
For locations outside these areas, a travel surcharge of $2.20 per kilometre applies to the additional distance travelled, calculated on a return-trip basis (both ways).
Email is best
Please email with a brief outline of your pet's problem (cate@engagevetbehaviour.com.au)
or use this message box on this website (under Contact)
I endeavour to reply in 2-3 working days.
Please note I am unable to take phone calls, as I am usually on home visits. If you would like to discuss your pet's behaviour or options in more depth, please request to book an 30min initial phone call ($110). This cost can be deducted from a 2.5 hour Behaviour Home Visit or Telemedicine Booking.
Not sure you want to book a Behaviour Package immediately? Discussion or problem, your goals, management advice, what are your options?
To make best use of the time please submit your request via the message box on this website (under Contact), or email at cate@engagevetbehaviour.com.au , and indicate that you are wanting a 30min phone appointment at $110 incl GST. Add some time windows where you would be available to book a phone call. I will send an email link to book the phone appointment when we agree on a time.
If you need a 2.5hr Behaviour Home Visit or Telemedicine Booking after the phone call, then it is possible to upgrade.
1. VETERINARY BEHAVIOUR HOME VISIT (AND INITIAL TRAINING INCLUDED) $680 incl GST
This includes:
*Initial detailed questionnaire
*Travel if less than 25km from Kenmore Post Office or Grantham, or 10km from Toowoomba
*travel surcharge $2.20 per km above 25km (charged both ways)
*2-2.5 hour home visit
*Detailed written report and treatment plan
*20min phone revisit at 2 weeks and 4 weeks from the home visit - NOTE IF THESE ARE NOT NEEDED OR BOOKED BY THE CLIENT, THEN THESE PHONE REVISITS CANNOT BE REFUNDED OR EXTENDED. These are to assist the treatment plan in the following 4 weeks from the home visit.
NOTE - PRESCRIPTIONS AND FURTHER REVIEW APPOINTMENTS ARE NOT INCLUDED
Prescription fees are not included
These are $35 for a single script emailed and posted to a chemist of your choice, or $60 for multiple scripts to the same chemist.
If medication is prescribed, a further review appointment should generally be anticipated at approximately two months after the initial home visit.
Further reviews may initially be required at approximately three-month intervals while medication is being adjusted.
Once medication and dosage are stable, reviews can generally be extended to six-monthly.
NOTE - Further phone or home revisits are charged at the current rate as per my website
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If you are not able to budget for the 2.5 hour consultation with follow-up, I provide the following 30-60 minute appointments. I can provide some immediate management and behaviour modification plans. In some cases, this will be all you need for puppy or adolescent advice or training. However, long-standing behaviour problems often need a more detailed investigation and a more ongoing treatment plan.
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Please note: This service is not suitable for dogs displaying aggressive behaviours. These dogs require a comprehensive veterinary behaviour consultation.
Travel is included within 25 km of Kenmore Village Post Office or Grantham.
Training visits in Toowoomba and surrounding areas may be available when coordinated with other appointments in the area.
For other locations, a travel/time surcharge may apply. Please contact me to discuss availability and any additional costs.
Travel is included within 15km from Kenmore Village Post Office.
I will already be working with you, so contact me to discuss. I try to keep travel fees as low as possible by working in similar suburbs on the same day.
Phone Reviews – $80–$140 (incl. GST)
For ongoing behaviour concerns, monitoring progress, medication reviews and repeat prescriptions.
Behavioural medication prescriptions require a scheduled review appointment, generally every six months once stable, or more frequently as needed.
Prescription fees are additional.
Prescription Fees – $35 (incl. GST)
Fees cover prescription preparation, communication with the pharmacy, clinical documentation, record-keeping and Registered Post.
Behavioural medication prescriptions are issued in conjunction with scheduled review appointments, rather than through standalone email requests, except in limited circumstances.
My new FaceBook page is not a page of snippets of magic solutions. I show behaviour modification that I teach my clients to help their dogs, and show their success. Every dog and family combination is different and I take detailed history and offer generous follow-up so that I can best provide solutions tailored for your family.


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